CUSTOMIZED PART ORDER
- + Assembly: Machine Ships Fully Assembled
- + Orders Over $1,000: FREE Shipping
- + Orders $750 to $999: Shipping Calculated in Checkout
- + Local Pickup in Los Angeles: Same Day, Call 800-401-2446
Don’t see the part that you need on our website? This does not necessarily mean that we do not have your part. Please contact us directly for all of your custom orders or special parts needs.
New Life Cardio
Parts / Service Department
ORDER PROCESSING TIME:
3-5 business days (within the United States)
GENERAL COST INFORMATION:
Depending on your location and the item you order shipping costs may range between $5 and $25 per item. The average small part will cost you closer to $5 to ship, while the larger heavier parts such as motors will cost closer to $20
PLEASE SEE THE SHIPPING CALULATOR at checkout for the exact shipping cost.
Local Pickup (Los Angeles, CA) is usually ready within 24 hours of placing your order.
We will send an email when your order is ready to pick up.
LOCAL PICKUP DAYS/HOURS:
Every day – 9am to 6pm
IMPORTANT SHIPPING NOTES:
We mail via UPS GROUND or USPS. Products are always mailed FULLY assembled)
All orders are shipped from Los Angeles, CA.
Orders generally ship within 24-48 hours after we receive the order.
For orders received after 12:00 noon (PST), the shipping process will begin the following business day. (Note: we do not ship on weekends or holidays).
Shipped orders will receive an email with a tracking number,
All Parts come with a 30-day warranty against any manufacture's defects. This does NOT include any wear and tear or broken pieces caused by your own usage! You may return the part to us for an exchange if the part is defective. We will examine the part and if found to be defective, a refund will be issued immediately.
There is a 10% restocking fee for any returned item, fee will be subtracted from refund. The customer is also responsible for the cost of returning the item to our warehouse. There are 3 ways to return your product to our warehouse in Los Angeles, CA.
1.) Drop off the item yourself: No drop-off cost to customer.
2.) Ship the item back to our warehouse in Los Angeles, CA: Must be shipped in a protected box or envelope.
*NOTE: New Life Cardio Parts is not responsible for any damage that may occur during the shipping of items back to our warehouse.
New Life Cardio Parts
13501 S. Main St
Los Angeles Ca 90061
1-323-345-7216 x 107